Simplicity, transparency and security are the hallmarks of your online shopping experience at home4u.in.
We go the distance to ensure that every transaction on our website is seamless. We take great care in delivering our products and adhere to the highest quality standards. As a policy, we do not entertain returns on products delivered in perfect, undamaged condition. Please do refer our Return Policy for your understanding.
A product is only eligible for return under the following conditions:
Points to Remember:
Home4u.in reserves the right to do a thorough quality check of the product before issuing a refund. Given the nature of our products, we reserve the sole discretion to provide the resolution to any situation as we deem fit. Each return or exchange request is handled on a case to case basis and we request you to get in touch with our team for prompt resolution.
Disclaimer: All policies are subject to change without prior notice. In case of any conflict Terms & Conditions Policy would prevail.
For any assistance contact our Customer Service at 9625319356 (Monday - Saturday 9:15 AM to 6 PM) or mail us at firstname.lastname@example.org, to initiate the return process. You can also submit your Return Request by signing into 'My Account' and filling the 'Submit a Support Request' form.
Any cancellation request after placing the order will only be accepted if it is made within 24 hrs of placing the order and a full refund will be issued in this case. However if the request is made at the time when the product is already in transit, a nominal In-transit shipping fees of Rs 200/- will be charged. However this shipping cost can also be waived off on case to case basis solely at the discretion of the operations manager. This charge is due to the nature of our products which are high-quality fragile items, once in transit, we expect our guests to share a part of the shipping charges already borne by us. The customer needs to raise a cancellation request to the Customer Service at 9625319356 (Monday - Saturday 9:15 AM to 6 PM) or mail us at email@example.com.Note: No cancellation request will be accepted during sale periods
In case the customer decides to return/replace the product without any physical damage or quality issue, then ₹200/- as shipping cost will be applicable.
Shipping / handling charges of ₹500/- applicable on Returns and refund requests for the items purchased during the ‘Sale’ period
All conditions as mentioned above may not be implied by law and are limited to the duration and conditions as mentioned and home4u.in shall not liable for any incidental, special or consequential damages, human injury or loses including but not limited to loss of business, profits or use whether in an action in contract or based out of or in connection with the use or performance of the product. In continuation to the above, the conditions shall not affect the other provisions and also the customer’s statutory rights under applicable Indian laws.